Office location: 7 McKee Place, Cheshire, Cheshire CT, 06410
02/01/2023
Charm
Stratford, CT
My utility bill doubled since I got Trinity solar system installed. I am not getting enough solar energy, which cost me to pay more to the electricity company and still have to pay the solar bills. I haven’t added any new appliances and my household members remain the same as when they estimated how much panels I needed. Their customer service is very poor so I am not able to resolve the issues. I will be taking them to court, either they solve the problem or get panels off my roof
System size (kW): 1500
Year installed: 2022
Trinity Solar reply
02/06/2023
Hello Charm, thank you for bringing your concerns to our attention, we'd be happy to look into this for you and show you your solar savings! Please reach out to us at Customer.Service@Trinity-Solar.com so we can locate your file and address your concerns.