Review for Sungrade Solar

Office location: 1255 Treat Blvd. Ste #300, Walnut Creek CA, 94597

01/30/2023
Don Yucaipa, CA

Do not trust them. We have a leak already

From the very moment we spoke to the salesman at Sungrade Solar in 2021 it was one lie after the next. They convinced us to stay with them due to the interest rate. It was a huge mistake. We were promised installation within 3 months by Oct 2021 and in full operation by Dec 2021. This of course never happened. We finally got connected in June 2022. Now January 2023 we have a leak in our roof. Our roof is brand new and was changed before the solar was installed and our roofer stayed in touch with Sungrade. I myself am a roofer by profession and inspected the work as it happened to a certain point till I fell ill. It was a nightmare to deal with Sungrade and promises not kept. I have called 3 of the numbers I have for Sungrade to let them know about the leak and 2 are no longer working. The one that works, she has not returned out calls. The smell coming thru our closet is toxic. We had our roofer in to inspect and he immediately said this is from the solar installation and we can now see sunlight thru our attic. They did not properly seal the penetrations and there's a pilot hole you can see the light thru. I swear, we spent a fortune between a new roof and solar. If any further damage comes from their neglect, we will see them in court. They've already put us thru enough. Now the TOXIC SMELL, the leak and damages.