Review for Texoma Solar Solutions

Office location: 3117 Westside Dr, Durant Oklahoma, 74701

01/30/2023
Myq Barry, TX

No support for their faulty installation

Want to turn solar from a financial "win" to a "loss"? Call Texoma Solar! Had the panels now for 4 years. We had an inverter die 2 years ago, so I reached out to support. No response to phone or email. Had to find another company to do the repair and paid out of pocket. 2 months ago, our 2nd inverter died. I had 2 providers come out and both said that the system wasn't properly grounded (I had to pay both companies for their time and labor). I called Texoma and spoke with customer service that said they'd get me on the schedule for warranty. That was over a week ago, no response to emails, "Contact us" or my last 3 phone calls, all went to voicemail. Looks like I'm calling the other guys back out to both replace the inverter and fix the installation! This just turned into a net financial loss over 5, possibly 10 years depending on how much I have to pay for the fix.