Office location: 41923 2nd Street Suite 206, Temecula CA, 92590
01/27/2023
Robert Via
Altamonte Springs, FL
In January 2022 I contracted with this company to install solar panels on my roof. I was under the assumption that I would get the correct panels with the layout/design as agreed upon. Three months later they came to install the panels on my roof. Without my knowledge they had changed the LG panels that I had contracted for to Jinko panels. and had re-designed the layout/design of the panels on my roof. I contracted Current home and Urban Solar to ask why these changes were made. There answer was that the LG panels were not avaiable as they had closed the manufacturing plant in Georiga. However, they are still listing them as available on their website. The LG panels were a better quality panel with a higher kw./per month production out put than the Jinko panels. Also, they told me the layout of the panels had to be changed to meet building codes. I argued with this company for over 5 months, two failed inspections and there refusal to compensate me for the lesser quality panel. It then took Duke (our power company to approve the agreement. Finally, the system was activated on October 15th. My orignal power bill from Duke had been running 2700 kw/per month. I was told that with these panels I should only be paying aprox, $100.00 per month instead of the $407.00 before.. Since the activation i have had to pay Duke over $250.00 per month and the fiance company for the panels $200 per month. Thats $450.00 dollars per month which is $150 more than what I was told I would be paying. Since all of this has happened I can not get Current Home or Urban solar to address these issues. They keep saying that the roof is shaded, but they were told not to put panels where the roof was shaded. This is an ongoing battle, but I highly stress that you refrain from contracting Current Home or Urban Solar to provide solar panels for your home. If you do, you do so at your own risk!
System size (kW): 1700
Year installed: 2022