Office location: 1225 Broken Sound Pkwy NW, Boca Raton FL, 33487
01/09/2023
Taken advantage of seniors
Sebastian, FL
every single thing they promised has not materialized. They are non-responsive, lazy, liars, and are costing me money, and more importantly sleep. I pay about 100 more a month on electric than I ever did before. We are trying to get our roof replaced since November and they still have "not been able to schedule" to have the panels removed and it is now mid January. They installed the panels on a 20 year old roof, assuring us that it would not be an issue. Plus there is no money coming on our taxes. It is a credit and applied against your taxes, but no money. Don't trust a word they say.
System size (kW): 2000
System price: $45,000
Year installed: 2020
Price include the Federal Tax Credit or incentives: Yes
Urban Solar Group reply
01/24/2023
We're very sorry to hear about your experience, and would appreciate the opportunity to address this incident with our team. Please reach out to us via our company contact information and ask for Mike G so we may further assist you with your concerns.. We hope we can provide you with an experience that meets our standard and exceeds your expectations in the future.
Urban Solar Group reply
08/29/2023
Hello "Taken advantage of seniors" would you kindly share with me your project name so I can check your system and see if there is something that we can do to resolve the issue you are having? Please call or text me at 5612375123