Office location: 20601 Hwy 18, Apple Valley CA, 92307
01/04/2023
jerry
Corona, CA
We are so unhappy. This has taken so long, 7 months so far, the office staff isn't helpful, often rude. Salesman promised, in writing, everything we wanted. Took a lot of arguing, they still have not done several items. We won't have enough panels to also charge electric cars, one of the main reasons we got the system. The battery isn't working with the system. From the beginning, office staff has lied frequently, starting with the permit process, stating that the city was holding things up. I went to the city in person to find that they had not even been there yet. Salesman's boss told me the battery would not work, and said that the company would call it a warrantee issue I would have to work out with LG, we're still fighting about this. While waiting for them to finish, we were served with notice that a mechanic's lien on our property because they had not paid a supplier, the company actually denied that this was true, I have the paperwork to prove it is! Don't use this company
System size (kW): 6
System price: $36,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: No