Review for Nu Solar Power

Office location: 12012 Wickchester Ln Suite 680, Houston TX, 77079

12/12/2022
Terrible Customer Service! Marietta, GA

Don't do this to yourself!

Terrible customer service! The price was great, and they were extremely supportive during the sales process. But they work with local contractors who aren't their staff, and this has been a disaster. Installation went well, though delayed, but then they didn't follow through with my local energy company and so the system didn't get turned on. The real issues came when something with the system broke and I needed repairs. They promised repeatedly they were working with the contractors to get it done, but it's been two months, and the system is still completely down. At this point, neither Nu Solar, or their local contractors (Global Solar Energy LLC) are responding. I would STRONGLY encourage you to hire a local company that does NOT use sub contractors. At this point I'm paying for a system that has done nothing for me since installation months ago, and have no clarity if or when it will be repaired.