Review for Steel City Solar

Office location: 621 E Enterprise Dr, Pueblo West CO, 81007

12/05/2022
Earnie Penrose, CO

bad service and lies

We signed a contract in the first part of Aug. after being told they would start right away. the contract said usually 3 days. Three months latter after numerous calls most of which were not returned ,I finally got someone to answer the phone and they scheduled installation in a week. (Nov 7&8). I was told by the installers that it would be 2 days to 2 weeks before it would be turned on. A month latter I got a document from Steel City that was for the utility co. to install the net meter to turn the system on. This agreement was going to limit our production to 120% of last years usage. State law allows 200%. I was told we would have 200% by Mike the salesman and the system is designed for it. I called Steel City to tell them that clause needed to be changed. They told me I had to call the utility co. even though the contract says "they will process all utility interconnection documentation. I called the utility co. and they told me I had to call Steel City. I have called Steel City 5 times over the last week and they won't return the call. We will soon have to start paying on the loan that was paid to Steel City and pay utility bills that this system was to eliminate.