12/05/2022
MadInTX
San Antonio, TX
They took $250 from my bank account for a service call they did not complete, and they haven't given it back. I'm in San Antonio, TX, to be clear, but I would steer clear of them because business must be so bad they're resorting to stealing from people just to make quotas.
System size (kW): 8.1
Year installed: 2013
Erus Energy (Out of Business) reply
04/26/2023
Hello,
Please contact our service department at 888-623-8077 so that we can get your service request completed. We take customer satisfaction very seriously and will ensure that this does not happen again in the future.