Review for Titan Solar Power

Office location: 525 West Baseline Road, Mesa AZ, 85210

11/27/2022
daveyusa1 Henderson, NV

very bad experience

started the process in april, finally turned on nov 16. failed inspection twice; solar inverter failed, 3 weeks to replace. lots wrong with this company. installer did not follow approved plan because it was easier to put all the panels on east roof, none on south roof. also failed for 2 other reasons. i insisted i wanted panels on south roof, that took 3 weeks. 2nd inspection failed because one of the failures was not corrected because the tech didnt consider it a failure. the inspector still considered it a failure so tech fixed it after second failure. inverter failed upon turn on. took 2 weeks of me calling almost every day to get someone to respond. tech stated inverter need to be replaced. took another tech to come out and agree replacement needed, another 2 weeks. took another 2 weeks to get it replaced with me calling almost every day. calling in almost always requires a 20 minute wait for someone to answer. i will add more, enough for now. I challenge Titan to dispute anything i state. i have text messages, emails, and recorded phone conversations to substantiate my description.