Office location: 525 West Baseline Road, Mesa AZ, 85210
11/26/2022
Jeff
Clintwood, VA
My solar panels were installed in August 2022. During the insulation the installer informed me that everything was complete and ready to go except the WiFi antenna was not working and another one was needed to go above the roof to receive a signal. That was almost 4 months ago. So now I am still paying my regular monthly electric bill, and also paying my bill from the loan company which is now triple when combined. I am retired and on a fixed income so that is taking away money from my family that we need for food and medical. I have contacted Titan and they say someone will be there next week to fix it, that was in October, still no communication from them and no working solar. Not to good for a company to take advantage of elderly people like that.
System size (kW): 10400
System price: $57,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes