Review for Imperium Energy

Office location: 6603 Independence Ave, Unit A, Canoga Park CA, 91303

11/23/2022
Bruce Olson Upland, CA

Hiding pertinent information

Stay away from this company at all costs. Their Rep Shawn came to my home and I told him I wanted to insure that I wanted enough solar power to avoid ever getting anymore bills from Edison. He told me that unless I used a lot more power after the installation then I had used in the past that there would be plenty of solar power to handle all my electrcity demands. That was a bunch of crap and he knew it. Had this system since May. Started getting bills from Edison because the crappy system Imperium installed did not produce enough power. When I complained to Shawn I was told a totally different story. He said because of the size of my roof they were not able to install enough panels. Also, because of "weather problems" where insufficient sun or excessive heat would cause problems that I may not have enough power produced. Now remember I live in Southern California where the weather is very consistent. And how convenient that good old Shawn NEVER explained this issues with me at the time of sale. Of course he didn't. All he wanted was to make a sale and being totally transparent was obviously not important to Imperium or one of their sales rep named Shawn. Oh and also these idiots do not monitor their systems. The owner has to do that. I should have gone with Sunrun but I made a horrible mistake.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 350

System price: $32,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes