11/01/2022
JH
Morgan Hill, CA
Contracted 6/22/22. Took until 10/13/22 to pass inspection. Made 4 trips to site to install, each time the crew showed up without the necessary parts so they had to come back again. Destroyed the concrete tile on my roof. The installers were in fact subcontractors qualified to do electrical work but not roofing. Ameco did not advise that they were going to use a subcontractor. After inspection and final pmt. on 10/13/22 Ameco failed to get the Permission To Operate certificate from PGE leaving me with an inoperable system. Ameco also failed to set up the Enphase app leaving me unable to monitor my system and see if is working as specified. Ameco also has failed to repair the window broken during installation as of 10/31/22. My conclusion is that Ameco is unprofessional, unqualified and untrustworthy.
System size (kW): 8
System price: $30,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: No
AMECO Solar & Roofing reply
11/04/2022
Thank you for taking the time to give us feedback, JH. We're here to ensure your needs are properly met and tried to contact you several times to discuss your concerns. Please let us know what time best works for you so we can reach out to you.