Office location: 3975 E 56th Ave, Commerce City CO, 80022
10/26/2022
David W
Lakewood, CO
They install my system in August with little to no explanation of how or how is monitoring my system. I have a Solar Edge invertor and software application. For the app, I noticed that 2 of my solar panels are not generating any energy and I can't see where any excess production is being put back on the grid. After talking to Solar Edge, I learn that Pro Bid is to be monitoring my system, that there are 2 panels not producing, there is an inventor error, and the system was not set up right. I have called Pro Edge for a week, their phone mailbox is full, and I cannot reach anyone. horrible customer service!
System size (kW): 9.6
System price: $27,027
Year installed: 2022
Price include the Federal Tax Credit or incentives: No
Pro Bid Energy reply
01/29/2024
I have reviewed this and am not seeing any account that was in the Zip Code 80228 for Pro Bid Energy. Can you please respond with a more details so we can track your project and try to clear this up. Please send a response to info@probidenergy.com Thanks!