Office location: 3049 Executive Parkway, Lehi UT, 84043
10/25/2022
JMS
Greenville, SC
While the sales process and installation was fine, the activation was been excruciating. I've had the panels on my roof for months but the followup is one of the poorest I've ever seen. I've followed up more than forty times with them to follow up with county approval, but they let it languish forever. Their policy is to pay for any payments that occur before activation, but I'm still paying for both the installation and my energy bill. Do not trust them, they are absolute liars who only care about getting a sale. If someone shows up at your house, tell them to f*ck off and never feel bad about doing it.
System size (kW): 2
System price: $30,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes
Encor Solar (Out of Business) reply
11/02/2022
Hello JMS, would you be able to call into our support line or email andrew.long@encorsolar.com with additional information on your account and complaint so we can better assist? Thank you