Review for Solgen Power

Office location: 5715 Bedford St, Pasco WA, 99301

10/11/2022
Sarah T. Ridgefield, WA

Technicians no call/no show, cause damage, no responsibility

They came to upgrade our panel on 09/07. Left a huge hole in my wall for over a month. Did not install whole house GFCI, installed oven fuse in that space instead, it fried my oven and inspector won't sign off on panel for over a month. Solgen blamed the power company for turning the power back on (even though Solgen called them and said it was ok to turn on). Taking no responsibility, even though that electrician texted us to say that "Inspection won't pass unless everything is labeled so everything that was labeled is the same but I threw in a couple names that weren't labeled so I wouldn't trust it 100%." Yet somehow it's not their issue. Roof has not been completed, over one month. We've had multiple scheduled times for people to come out and they never show. We've had multiple times when no one was scheduled and the come with no warning.