Office location: 515 N Val Verde Rd, Edinburg TX, 78539
10/11/2022
Garza
McAllen, TX
Salesman Abraham Paredes lied about company having a monitoring center. If a panel went down, I wouldn't even know and they'll be onsite replacing it in no time because they had a warehouse in Edinburg. Company now says they don't and that I'm responsible for checking my own system. Parts can take a very long time to arrive. Abraham assured me system was fully covered and warranted for 25 years. If anything happened, they would cover it for free, since my warranty was for 25 years. Company now wants to charge $159 per hour to see why my system is not working, a system that is barely 2 years old.
System size (kW): 10.85
System price: $35,588
Year installed: 2022
Price include the Federal Tax Credit or incentives: No