Review for Moxie Solar (Out of Business)

Office location: 1536 St Clair Ave NE Suite 54, Cleveland OH, 44114

10/10/2022
John in Ohio Berea, OH

14 months and no completed system

Small residential system and after 14 months of partial installation, and no response from them in almost six months I feel completely betrayed. All I wanted was a system to keep my wife safe and comfortable during power outages regardless of how long they lasted. Even paid more for a bigger battery bank to handle the whole house air conditioner. With out power, the LiFePo batteries that are mounted outside will be damaged by the below freezing weather. The only thing they have fulfilled in the contract is the start of the installation and billing me. The only part of the system that was installed where designed are the solar panels. The design engineer that planned the system did not properly plan for the correct sizes of anything else.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 3.5

System price: $28,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: No