10/03/2022
Waiting in Grand Rapids
Grand Rapids, MI
First off, customer service is horrible you wait for over an hour before talking to someone and then being put on hold again. First my battery back up broke and it took a month to fix, then an error code happened and when that was fixed the batter back up broke again which now has to be completely replaced. I am paying a lot of money for broken things while still paying. SO extremely frustrated!
System size (kW): 1
Year installed: 2020