Review for NM Solar Group (Out of Business)

Office location: 4140 Jackie Rd SE, Rio Rancho NM, 87124

10/01/2022
Melissa Ruidoso Downs, NM

NM Solar LIES to people

I went into a contract with NM Solar to get solar panels. On June 14, 2022, The representative, Luis Luna, made a joke during the presentation that Tesla would take your order and you would have to wait 9 months. Then AFTER I sign up for a $67,123.80 loan, that my battery was on back order and my system would be incomplete. I put my feet in the ground, and stated adimatelly that I sis not want to pay for an incomplete system. Juan Luna came up with a solution, which was to cover the payments for the loan until my battery was installed and my system was completely running. I have spent the last month trying to get a hold of Juan Luna, and he is ghosting me. I have sent 3 emails and 2 sets of text messages to the project manager. I just do not understand why Juan Luna would jeopardize $67,123.80 over a timely $250.47 payment.