Review for Tesla Energy

Office location: 2301 Scarbrough Drive, Suite 340, Austin TX, 78728

09/28/2022
Bobby Strehler Round Rock, TX

Tesla solar install

Several solar companies tried to steer me away from Tesla (too expensive, old solar panels/technology, contracts aren’t honored, etc.) but I decided to pay Tesla the $100 deposit and see what happens. Honestly, it was a great choice. I didn’t have a single pushy salesman call. All communication was done over text (Tesla did call a couple times but I wasn’t able to answer) and the install date wasn’t pushed (they actually tried to move up the date but I kept my original install date). On the day of install, the installers arrived at 7AM per schedule and worked through the day. They were extremely professional and communicated accordingly. They left around 4PM then arrived the following day at 7AM and completed the work. The install with the system was extremely smooth. Now, for those who are really knowledgeable about solar technology, perhaps other companies offer better performing equipment (I’m not saying Tesla’s product is lacking, but a fully customized system will and should have performance advantages over Tesla’s standard install) but for me, the Tesla system was a success. BTW, I rarely leave reviews but I felt the hard-working people I interacted with deserved some praise. Adrian, Alexander, and DJ (I think that’s his name) were exceptional. I purchased a 12.8kW system with 1 powerwall. Another note of importance, all employees installing/inspecting my install were employed directly by Tesla, no third-party contractors.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 12.8

System price: $40,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes