09/23/2022
MR
Cabo Rojo, PR
After hurricane Fiona-sept 2022 *No service for dead batteries after one week *Service over Phone - sales department answers and has specific instructions not to transfer calls to service due to high volume *aftermath -paid a lot of money to be prepared for hurricane -they were not prepared to even answer the phone and schedule a day for service
System size (kW): 10
Year installed: 2022
Planet Solar reply
11/29/2022
I am sorry that you are having issues with Planet Solar Antilles in Puerto Rico. However, our company is not associated with your installer in Puerto Rico. Planet Solar Inc only has offices in California.