Review for Pinnacle Exteriors Inc

Office location: 333 W Union Street Suite 2, Allentown PA, 18102

09/22/2022
Adam S York, PA

Predatory Salesman, High Prices, Poor Office Communication

I contacted them for a quote and the sales rep that came out was at my house from 5 PM to after 9. The deal presented was a marketing agreement for essentially a free roof and a solar set up. The offer was take it or leave it so I couldn't get even the night to think about it. If I had time I doubt I would have signed the deal. The prices are almost double market value not that I ever had the chance to look or compare. After signing they said it would take 4-weeks for the roofers then 6-weeks after for solar installation. I didn't hear anything for 10-weeks. Once I did it was someone asking for a sales rep to come out to my house. After clearing that up and scheduling roofing, they were about to only fix half my roof because of the contract being written poorly. So I would have only gotten half the marketing agreement had I not stepped in. The day after the solar installers showed up unannounced. While they were installing someone from Pinnacle texted me asking where we were at with the project. Do NOT use this company. There are definitely cheaper options with less of a headache in between.