Review for Texoma Solar Solutions

Office location: 3117 Westside Dr, Durant Oklahoma, 74701

09/17/2022
Blake Sherman, TX

Won't respond

I've had problems through every stage of my install. From lies about my loan payments won't start for 6 weeks after the install is complete ( they started a full month before my system ever generated any power) to promises of tasks and how they will be preformed to get me to add a generator to my system, that they didn't know how to install. And didn't install it how they said they would costing me and extra $3,000. And after that I tested the generator ( not Anthony or his crew) and found that they only wired in half of my house. 4 months later the only response I could get was through the BBB because Anthony would not answer or return my phone calls. Now he is saying that their job is done and I need to re hire them if I want the rest of my house hooked up to my generator. They left holes in the side of panels where bugs could get in and compromise circuts. The battery was all choroded and the air intake on the generator wasn't even hooked up internaly. Choose wisely and avoid what I went through...please.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 22

System price: $63,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes

Texoma Solar Solutions reply 09/20/2022
Hi Blake, if there is a punch list or items to be corrected, we are happy to service them for you as we honor our warranties. As for you generator, Your contract was for a 22kw generac generator and a 200 Amp Automatic Transfer switch. This has been delivered and installed as per the contract. This system can only service 1 200 amp breaker panel. If you wish to service the other breaker panel, you will need to purchase an additional 200 amp Automatic transfer switch. Again, if there is a punch list or service call needed, we honor our warranties. Please feel free to reach out to us. Thank you.