Review for 816solarpro

Office location: 7817 Troost , Kansas City MO, 64131

09/16/2022
1 mad customer Warrensburg, MO

Solar install

The only bright spot to this company were the installers. That crew was on it!! ... but that's where it ended. Mark Grant was my salesman. Nothing has gone like he said it would go. Erin is the CSC I guess. Good luck having her do her job. She never follows thru w what she says and leaves you in the dark on everything. I guess Mike (?) ownes the company. No worries tho. He will NEVER talk to you. But hey! Just give him ur money. The guy who does the install says for u to call him if anything goes crazy w the setup. So you do and he ghosts you. The manager of operations says "Hey we setup your system wrong. We will be down on Monday to fix it." 5 weeks later and they haven't been down. The bottom line is this: these guys took on a job and refuse to finish it. Now I have a $70K solar system that only operates the kitchen and basement living room lights, 1 deep freeze, and an A/C unit (that I didn't want to run off my battery) when the grid goes down. If that's what you want your solar to do for you, this is your company!!! "So how much are you saving?" NONE! Last year my Aug bill was $300 dollars. This year it was $200 + $116 solar bill. I was a schmuck to go through this company. I really was.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 11

System price: $70,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: Yes