Office location: 7623 Somerset Blvd, Paramount CA, 90723
09/15/2022
Ameco Terrible
Pasadena, CA
Awful, nightmare. Started this July 2021, broken promises, refusal to honor warranty, unprofessional, energy production promised but unmet. Told that panels would cover my year's electricity, in full. Only covers 1/2 to 2/3. Energy production suddenly drops by 50%. Call Ameco, given excuses, useless info, refuses repeated requests to send out tech to examine, resolve. Told nope, but we can sell you more panels. Feel totally ripped off, abandoned. Took so long to install, started this July, installed end of Dec. Their main tech speaks nary a word of English, so never knew what was happening. The "project manager" never even came to my house. When finally installed and ready to activate, they made me, disabled guy w/ cane, with no knowledge of this stuff, go out, push buttons, levers, etc, and of course, didn't work properly. So unprofessional. Now I'm screwed, paying monthly on $29,000 loan for about 15 yrs, with a system that isn't working and Ameco has basically told me to go screw myself. Heartless. Cruel.
System size (kW): 11000
System price: $29,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes