Office location: 7332 S Alton Way, Centennial CO, 80112
09/10/2022
Chris Sasarman
Fort Collins, CO
I had Solar Power Pros install a 22k solar system on my house on May 2021. A few months into my installation, monitoring showed some panels were underperforming and the company admitted to some design flaws in the system. They promised to give me a 1-year review of the system and compare production against the contractual "guarantee", but that never happened as of this time (1 year and 3 months since installation). Customer Service is absolutely useless, they just give you the general runaround and lately even stopped responding to emails. I am rating them 2 stars since they did an excellent job at collecting their payment and getting a solar system running. But it is apparent that the company can not stand behind its installations and their "guarantee production" and warranty are meaningless. I would recommend looking for more reputable solar companies to trust with such a major investment.
System size (kW): 7.2
System price: $22,000
Year installed: 2021
Price include the Federal Tax Credit or incentives: Yes
Solar Power Pros reply
02/09/2023
Chris, We would like to follow up on your project. Please contact us at contact@solarpowerpros.com