Review for Longhorn Solar, Inc.

Office location: 1421 Wells Branch Pkwy 110, Pflugerville Texas, 78660

09/04/2022
Leo Plano, TX

Broken inverter 2 times in 3 months, system still down

Terrible experience with longhorn solar, got an inverter broken 2 times in 3 months. System still down. Total uptime for the system is not even 75% a year, which pretty much renders a 16kw battery useless. When offered them to amend to contract to account for their lack of support/warranty, they rejected it. Worst investment was not solar, when it works is great, worst investment was picking longhorn solar as the installer. Just stay away. Remember, my system is still broken. It was a $37,000 system paid in full in cash. But they don't care about that since I already paid. They claim there are logistics problems, with supply chain issues. However they continue to install new systems while mine is down. So it is not about a supply chain, but about priorities. Again, just stay away from them.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 8280

Year installed: 2021