Review for Unbound Solar (formerly Wholesale Solar)

Office location: 412 N. Mt. Shasta Blvd, Mt. Shasta CA, 96067

08/25/2022
Luke Tatro Swanton, VT

Incompetent and negligent

They messed up on my electrical diagrams multiple times and tried telling me to redo all of it. They continuously sent me the wrong parts which caused several delays and cost me more money. The recognized that these were their mistakes, but refused to compensate me for the extra money their mistakes cost me and have just started ignoring me all together. Terrible service all around. And their "tailored work" is actually a generic manual with cookie cutter diagrams that did not apply to my project at all. Their instructional videos are completely outdated and did not use the equipment they sold me.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 5.9

System price: $19,000

Year installed: 2022

Price include the Federal Tax Credit or incentives: No