Office location: 3117 Westside Dr, Durant Oklahoma, 74701
08/15/2022
Kory
Denison, TX
There isn't enough room to tell the entire story. Short version, they either don't know what they are doing, or are intentionally misleading and/or ripping people off. From the beginning: #1 Cheaper panels installed than what was on the contract #1.5 Mixed brands and wattage of panels on initial install #2 Insufficient inverters for the size of the array (20kW) (provided two 7000w inverters initially) #3 Incorrect wire size from array to house causing inverter shutdowns #4 intentionally unhooked several panels making it look as though they were still connected, in order to "fix" the inverter shut down issue #5 Splice in main electrical line going to the house in the middle of the field #6 Smaller wire pigtail into box after 400 foot run of main line #7 Framework failed in wind 1 year after install - Had to be completely rebuilt from scratch on my dime #8 Company not listed on NABCEP website as advertised on Texoma Solar solutions website To his credit, Anthony "fixed" the issues as I discovered them and brought them to his attention, but typical homeowners with zero background in solar would have had no idea there were problems until their system just wasn't working right. After having a different installer rebuild the framework correctly, they also discovered many sloppy wiring details they fixed as well. As you readers might guess, I would definitely NOT recommend this installer. I'm really not sure how they are still in business.
System size (kW): 20.1
Year installed: 2019
Texoma Solar Solutions reply
09/20/2022
Kory, We apologize for the inconvenience of your experience. We are experiencing growing pains and as when most companies grow, there are mistakes made. However, we take pride in correcting the mistakes that were made. Please feel free to reach out to us if you need anything or service in the future.