Review for ADT Solar (formerly Sunpro Solar)

Office location: 5811 Midway Park Blvd NE, Albuquerque NM, 87109

08/11/2022
PNK Roswell, NM

Not honest with process did not honor terms in contract

ADT Solar 233 General Patton Ave, Mandeville, LA 70471-8701 (985) 882-7200 Signed solar contract on Dec 23th 2021 to avoid high energy prices in NM summer months. Was promised most contracts up an running in three months. Contract stated under six months. It is now August and I still do not have a date as to when solar instillation will be complete. ADT solar has not kept a single appointment made to do work on the system, rescheduling at least once, causing me to use two weeks of vacation time. Would never have signed up with them had I known this was the process, now bound to the contract of an indefinite instillation process because work has been initiated on the home. Three complaints have been made in the last month and each time I have been told that the project manager or their supervisor would call me and they have yet to do so.