Review for Trinity Solar

08/03/2022
John Wyoming, RI

The salesman was great and very knowledgeable but to get the job done was a nightmare! Dates kept changing (some changes were beyond Trinity's control) but, I would contact them and they would promise to check with scheduling but never respond back! I signed the contract with them in March and now (august) I finally had enough and told them I would look for another company. No reply, no trying to fix the issue, no acceptance of any responsibility! I was excited to do business with them and had 4 other friends lined up that wanted solar but after this mess, I would never recommend them.

Sales process
On schedule

System size (kW): 12

Year installed: 2022

Trinity Solar reply 08/18/2022
Hi John, we’re very sorry that that was your experience with us but we're glad we could connect you with sales management to address your concerns and help turn your experience around. Please feel free to reach out to us at Customer.Service@Trinity-Solar.com if you have any additional questions.