Review for CAM Solar

Office location: 6631 Topper Run, San Antonio TX, 78233

08/02/2022
Rory Hassold Seguin, TX

Bad pick for Texans and Veterans

I got solar panels with Cams Solar in about 2018 and so far the service has been awful. Be aware when their product stops working they don't notify you. An don't call!!! They wont pick up and they will not return your calls. One question I asked when buying these panels in South Texas was will you take care of the panels in the warranty if they need to be removed due to roof damage? Will you do this at no cost? "Sure absolutely we will" they say. Well guess what, we got hail damage and need the panels removed. So I call and I call and I call no response finally I send three different emails and received a short email saying if you want you panels removed it will be $8000. So I call and I call and I call. Finally I get Daniel Moyer who has got to be a man in the wrong career field as he speaks to customers as if he is doing them a favor by returning their call. Then when I advise him that I was advised of something different when I purchased it he said "sorry I cant talk to what they told you". Why not, its your company, who is it that can speak to it? This is ridiculous. I would urge you to go with a Texas Company but Cams Solar is a fly by night company that once you close with them they disappear and when you catch them finally they are incredible rude.