Review for Sun Solar (Formerly Missouri Sun Solar)

Office location: 2531 N. Patterson Avenue, Springfield MO, 65803

07/12/2022
Michelle Hall Sarcoxie, MO 64862-9330, MO

We have had nothing but Trouble

We bought our system last year, and have nothing but trouble with it since we did. First when they installed it, they installed in the wrong place, meaning now its covered by shade part of the day. They also cut the electric line to our well house and blamed it on others. They didn't hook it up right so I had to wait for the electric company to allow it to be turned on. I had the system in my yard for a month before it ever worked. Then it only works part of the time, the monitoring we were promised doesn't happen, Our system is only making 1/4 of the electricality we expected it to make. We still have a high electric bill and now a payment for the solar as well. Once they have your money they do not care what happens to you as a customer, we even wanted to buy two panels to replace some broken ones and no one even called us back with a quote. Now my inverter isn't even turned on so that means I am making no power at all and NO one will even call us back. DO not do it.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 33608

System price: $49,346

Year installed: 2021

Price include the Federal Tax Credit or incentives: Yes