Review for Independent Power (Boulder)

Office location: 2430 North 7th Avenue #6, Bozeman MT, 59715

07/12/2022
MEADOWLARK Bozeman, MT

Good company once they get started

We have had IPS install solar panels on 3 houses through the years. The first time they were very attentive and were more than ready to explain how the panels work and to get them installed. For the second time, the process went smoothly as well. For the third time, I felt like my emails got lost of the shuffle of too many emails to deal with for them and being shuffled between representatives. Over the course of a year (because I would forget about my email to them for months at a time), I started up the conversation multiple times. When I finally sent an email explaining that I was waiting for answers and asked if they really wanted my business, I got a very apologetic response from a lead rep and the solar panel process got rolling immediately and thoroughly. They checked in often to confirm dates and paperwork. The panels are up and running and we are content with the company.