Review for Mynt Solar

Office location: , Corona CA, 92883

06/27/2022
VDizon Trabuco Canyon, CA

Fairly priced, exceptional service, not pushy and professional

I shopped a full year for solar companies. I created a whole spreadsheet with comparisons, rates, what is being offered, loan lengths, cost of ownership and all that stuff. I will be honest that Mynt Solar is not the cheapest company as far as pricing. Even Tesla can beat their price. But what separates Mynt compared to other companies is the bang-for-buck service. I am writing this review almost 3 months after install. Was the entire process perfect? No. Was it worth it? Yes! The Sales Process - I worked with Jonas in the sales process. Jonas from Utah is honest, he is responsive but he is not annoying. I've had Sales Reps who are annoying that the company sounded desperate. There is always a fine line between being pushy/aggressive vs being professionally assertive. Jonas is the later. Jonas did not pretend he knew everything and was not afraid to say, "Let me get back to you on that one." Which he did. He took copious notes it seems which is a good sign. I was a Head Hunter/Executive Recruiter back in the days and I can tell Jonas is good. He will go places. After the sales process, install came in with Co-Owner Chris handling the process. Chris is responsive, quick and he is very knowledgeable. He also isn't pushy. He knew his product and while he was willing to give a bit of a discount, he did not undervalue the company at all. I've had a few lower quotes than Mynt, but the process and the Sales Reps were too aggressive. I've had a higher quote than Mynt from a local company and the Rep was just too arrogant. Always ready to bash any of the competition. Maybe the company is doing well, but I don't see a lot of reviews on them. The other company's rep felt like the star player from a really bad team. The Install Process - The install went smoothly. There were 3 people working at my house and all of them are very knowledgeable. It seems like all 3 are construction, roofing and electrically saavy. Aside from their foul mouths (as my neighbor complained - a really strict parent type neighbor), all of them were very easy to work with and fun people. They worked hard and they were very very good and detailed. The work was clean and they cleaned up very well after the process. Turning on the system process - So, one thing that went wrong was the Permission-to-Operate took 3 weeks to figure out. We had a mistype on our application which prevented the PTO to go through smoothly. It eventually happened so I probably gave away 3 weeks worth of my energy produced to SCE. But Chris was more than willing to fix it, the timing however, was totally out of his and my control. We were at the mercy of SCE. In the end, my first week after PTO already over produced. Chris listened to my ask that I oversize the system, we figured out the correct size to overproduce and I am happy thus far. I am 3 months into it so we shall see on how the following months are going to come. But Chris is still very responsive to my questions. My thoughts - My parents decided to get Tesla, and while their inverters and batteries look REALLY good, their service has not been up to par. There were some mess up on their electrical which killed their A/C. It blew their motor which may have been overcharged when they turned the power on. My parent's Tesla Charger outlet no longer gives 32 kW after the install. It only outputs 8 kW. It has been a nightmare charging the Model 3 and they had to go through their Home Warranty to get the A/C repaired because Tesla was not accepting responsibility. They have been having a hard time reaching Technical Support to deal with the car charing issue. On the other hand, I have had nothing but great experience with my Solar System thus far. I commend Jonas, Chris and the whole team for such a great experience. Again, they were not perfect but they tried their darn best to make it a good experience. And they are honest, and willing to accept responsibility if the fault is theirs. That says a great deal about the company.