Review for Sol R US Electrical Engineering

06/07/2022
Paul Danville, CA

Awesome job

I contacted SolRUs due to a referral from a friend. I contacted the sales team on May 11th. They asked me for information on current energy usage, which I supplied. A few days later, Chris, the owner, came to my house to inspect the roof and my electrical setup. We discussed the project and he was up-front with answers to all of my questions. They gave me a quote on May 20. The only downfall is that they only install Panasonic or LG branded panels. As those are more expensive panels, their quote was slightly above other quotes. Chris said they are currently booked for installs for 30 days, so they scheduled my install for June 27th. But on June 3rd, they called me and said they had a cancellation on Monday, June 6th. They asked if I was ok with them doing the install on June 6th. I was ok with that. The team arrived at about 8:05am. Everyone on the team was friendly. Chris, the owner, came by around 10am to make sure everything was going well and asked if I had any questions. They completed the install by 1pm. The entire job was done professionally and efficiently. The next day, I received emails with information about the 25-year warranties on all of the products that they installed. I got a call from Daniel from the sales team. He asked how everything went. He set me up with the APP that is used to monitor the panels. He has scheduled the city inspection for tomorrow. As soon as that is complete, they submit the paperwork to get net-metering completed with our electric utility, which may take 2-3 weeks. I am VERY happy with how the project was completed - from beginning to end. In less than a month from my initial contact with SolRUs, I'm up and running on solar power. I didn't have to deal with anything. They took care of permits and inspections. They will submit the paperwork needed with my electrical utility. I would highly recommend SolRUs to anyone.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 4.7

Year installed: 2022