Review for American Energy Care (AEC Solar)

Office location: 401 New Karner Road, 2nd Floor, Albany NY,

05/31/2022
Ali Akhund Fleischmanns, NY

DO NOT USE THIS COMPANY

I purchased a 24 panel system, including a SunVault storage system, for over $45,000. A 1-4 day installation turned into a month long process. They submitted applications incorrectly to the utility company. Coordination was poor. The list goes on and on. You do not get the professionals you would expect for this type of install (electricians, engineers, etc.). Currently, 12 out of my 24 panels do not work and there are also issues with the battery - neither has been resolved. Based on my experience, I regret this purchase and would advise against working with this company. If they are assigned to you (as was the case with my system which I purchased from SunPower), insist on another installer.