Review for ElectriCare, Inc.

Office location: 29980 Technology Drive Ste 1, Murrieta CA, 92563

05/24/2022
Remember Me? Palm Desert, CA

RUN!!!

My install was in 2015, sold by owner, Eddie Haro (Hi Eddie, my fighting this will last longer than the bogus 20 year contract you signed me up for. I'm not gonna go away.) He said, *At the end of my year up, my balance with SoCal Edison would be "give or take $50". Said his wife sends $20 a year to their electric company just to cover the minor fluctuations. My first bill from Edison was $1000. He claimed I use too much energy. I didn't use my a/c unit, or hardly light for that matter for the next year. That was an $800 bill. 2 years in he said my panels were blocked by shade (same roof he inspected prior to installing) moved them all, breaking a skylight (being secretive about that, "Oh, I didn't know anything was damaged!") in the process. They eventually added two more panels. The customer service team FLAT OUT refused to put a manager on the phone. "I AM the manager!" They did this for years. Fast forward 7yrs after what's been a chronic state of *repairs* my bill this year to Edison is almost $4000. Annnnnnd I pay every month for my panels. He stopped helping or answering me as well. I've been barely avoiding disconnection while I'm suppose to be generating my own power?! Please, please, run for your lives from this man and his company. They've taken years off my life with stress and $1000 from my bank account. It's a scam, a fraud and a joke and they are completely at ease with ripping me off. Oh, they throw in a arbitration clause so you have little recourse. They know that going in. Now, I have $30,000 worth of useless nonsense on my roof. Beware!!! You have so many better, honest, companies to choose from. He's even got relatives and family members leaving him 5 star reviews. I'm not done yet, good sir.