Review for Elite Solar Concepts

Office location: 9237 E Via De Ventura, Scottsdale AZ, 85258

05/18/2022
Bill O Fountain Hills, AZ

Complete and Utter Scam of a Company

This company is the classic scam company that gives solar a bad name, especially because it is the same company as Sunbound Solar -- same website, same address, same owners, same lack of contact methods. Unless you want a quote!<br /><br />The initial installation was not done correctly, when I saw the contracted help they had to do the install, it should have been a clue. The company employee -- they have few -- then fixed the install. Except, he didn't. My system went live on 12/14/21. Once I received access to the application to monitor the system two weeks later, noted that 11 of the 21 panels were not reporting. Over the next 30 days, reached out to sales consultant and company employee multiple times to get someone to address. Another subcontractor took a look, said there was a wiring problem, plus much of the install was shoddy -- exposed wires, etc. Since then, January 2022, there is no one to contact at the company. All the contacts I had have left or are unreachable. Check the website, you'll note know way to get in touch.<br /><br />I looked at my contract to find another contact method, reached out to the number listed. It was a former employee's cell phone number, who told me that he has been trying to get back pay from the company for the past 18 months. He was happy to give me the owners' contact information. Needless to say, multiple calls to each were never returned. <br /><br />I am now working to find a reputable contractor to fix my install. Which will be on my dime, even though the warranty work is part of the contract. So stay away from Elite/Sunbound, and the owners who are Eric R****** and Wade H****. The salesperson was Kevin I***. If any of the above contact you, run away!