Review for Sunrun Inc.

Office location: 695 Myles Standish Blvd, Taunton MA, 02780

04/29/2022
Ted Hyannis, MA

Roofers were Great and Management/Coordination Horrible

So I just want to say not all what I expected from the number 1 solar Co. Out there. Started off great with Adrian our solar expert. He got me a great design, got my roof able to have solar, and started the coordination process. Then construction team after about a month came through quickly with the complete install. Then the building inspection came 2 weeks later. Then the electrical inspection came 2 weeks after that. Now nothing. So far from the knock on the door with Adrian, to a paperwork mishap with Tiara Monterio, has been 6 months, and no solar. The problem with sun run is they don't have enough people with experience managing projects, then filling out the proper forms/paper work for inter connections with utility Co.s, and then to communicate to the customer that have been dropping the ball the last 3 months with all the paperwork. Don't get solar from them. Don't waste your time trying to communicate ever.