Office location: 3000 Executive Pkwy, San Ramon CA, 94583
04/14/2022
K
Hemet, CA
Contract started in August 2021, we are in April 2022 and I still do not have panels running. The company is horrible at submitting paperwork to Edison. There have been many errors which has delayed the project. The same errors keep occurring each submission. My panel financing company is now wanting monthly payments, on top of me still paying and electric bill!
System size (kW): 1
System price: $45,000
Year installed: 2022
Price include the Federal Tax Credit or incentives: Yes
Complete Solar reply
08/04/2022
Thank you for sharing your feedback. I truly apologize for the inconveniences you experienced, we do our best to provide great service, and your experience is a rare occurrence that we want to sort out. Unfortunately, I was not able to identify your account, but I would like to hear more about your situation. If you can please email our Customer Relation Specialists at help@completesolar.com. Hopefully, you will allow us to make things right.