Review for Green Ridge Solar

Office location: 15205 SW Arrow Street, Sherwood OR, 97140

04/11/2022
Charla Meyer Bend, OR

Business Processes Need Improvement

I’m very tired of dealing with this company. The sales process was less than forthright. After I signed the contract and paid the deposit, I was told they miscalculated my rebate and I would owe more than $1300 more. Because of supply chain issues, the battery I was sold “may cost thousands of dollars more”. Two verbal requests to cancel the order and get my money back were unanswered. Two written requests to cancel my order and get my money back were also not answered. A week later, miraculously, they were able to schedule my installation after getting a truckload of batteries. Installation day comes and they have brought the wrong battery. The workers on the roof threw trash in the backyard, and the installation has not passed the electrical inspection. I have called twice to see when they are returning to fix the problem, and nothing has been scheduled. This has been exhausting and regretful.