Office location: 4911 Windplay Drive, El Dorado Hills CA, 95762
04/06/2022
Dave Herrmann
Shingle Springs, CA
On 3/31/2022 I noticed that our solar system was not producing any power when I checked the SolarEdge app. Turns out it hadn't been since 3/24. I call Gold Rush Energy and they said they would send Nate out the next day. However, Nate never showed up and he never called to say so. Just to see what would happened I checked the breaker and it was thrown. So, reset the breaker and power was restored. However a week later, 4/4/2022 our solar power went out again. I again called Gold Rush Energy and they then sent out Tim to check it out. He cam within the hour, checked the breaker and found that the connection was lose and tightened it up. Now power is restored. Should have requested Tim the first time.
System size (kW): 12.24