Review for NATiVE Solar

Office location: 201 Cole Street, Austin TX, 78737

04/01/2022
DarrenC Houston, TX

Slow install, poor sales follow-up and communication

Experienced several glitches, and the overall project has taken 12 months to complete for a basic residential installation. Sales support and follow-up is non-existent. Company is terribly slow to respond, if at all. Altered the installation plan and didn't update the sales contract to match. I'm still lacking expected warranty information and O&M details.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 13.6