02/25/2022
Kevin McNellis
Washington, DC
Nova Solar installed a rooftop residential system for me in September of 2021. Everyone on the Nova Solar team was a pleasure to work with. They helped me understand what my options were, provided accurate cost estimates, preformed the work exactly as promised, help me get the system up and running, and answered every question I had the system was installed and certified. They provided top-flight professional service at every stage of the process. I have worked with plenty of frustrating contractors, but working with Nova Solar was the complete opposite. I would recommend them to anyone looking to go solar in the DMV - and they will be the first call I make if I ever need solar installed in a future home. I don't think you'll find a better solar installer in the DMV!
System size (kW): 7.2
Nova Solar reply
04/20/2022
Kevin,
Thanks for circling back and posting this review! A large portion of our customer satisfaction strategy is to be the opposite of the negative aspects for which some contractors are notorious: change orders, unmet timeline, and never-ending projects. It’s amazing to see how thrilled customers are when you show up on time and do what you said you would for the price you initially provided.
Kind Regards,
LB Kouchacji