Review for Blue Raven Solar

02/23/2022
Tony Indianapolis, IN

Beware the fine print

Really liked BRS to start, installation went well, system integration went excellent. Promised solar would cover 102% of electric bill. Big selling points were production guarantee and low % loss of efficiency over time. First, they do push you into an agreement immediately and you pay for system before you get a final design. What I missed in the final design was the system was significantly smaller than what I had paid for. When questioned about this, was told this was within there 5% allowed discrepancy? I have a large system so 5% is a large amount. So each month we kept getting an electric bill, when I enquired, we were told it must be our fault using more electricity. After a year I added up the numbers and the system was producing less than 90% of stated output. Again when contacted, was told they only guarantee 85% production over 18 months? Even worse if you are below that they only guarantee to bring it up to 90%. Unfortunately we paid a premium price for what we thought was a premium company. Why they feel they need to be less than upfront is a mystery.