Review for Reno Solar

Office location: 300 N Virginia Street, Reno NV, 89501

02/22/2022
jroisback Reno, NV

Use a different company

I have had the worst experience with Reno Solar. I was contracted with another company but was upset because they could not get my project done by 12/31 as requested. I contacted Reno Solar and wasn't promised but was told there was a high probability my project could be completed in two weeks. There is no way that could have possibly happened. In my opinion, the sales rep lied to me in order to make the sale. Here we are in February - my panels were installed on Jan 26th and I still have not had an inspection to get them turned on. I understand that the solar project timeline is long - that is not my issue, my issue is that I was told it could be done in 2 weeks which was absolutely not true. I have written emails and called Reno solar and the only person who has contacted me is the sales rep - and he has still not apologized for telling me the project would be done in 2 weeks. He rushed me to sign the contract so that the project could get rolling and then just forgot I was there. I am regretting my decision every time I pull out of my driveway and see my solar panels on my roof. I have even inquired about the cost to remove them as I am 100% done with this company.