Review for TriSMART Solar

Office location: 1320 S Priest Dr Suite 105, Tempe AZ, 85281

02/08/2022
M. SWEDENHJELM Glendale, AZ

Poor planning and worse communication

A TriSmart rep came and talked to us before summer 2021. We ordered over $50,000 worth of solar panels which were not installed until October. As of today (February 8, 2022), our panels are still not doing anything but catching dust and pigeon poo. They claim the job was "complete" on Jan 3, but the Glendale Arizona inspector was just here and failed the job (again) because they didn't follow the blueprints. I can't get anyone to answer their "customer service" number and the rep here in Arizona doesn't have any information regarding the account. Lucky us, we not only get to pay full price for our electric, but we also get to pay for the turd catchers on our brand new roof. Go with a different company that values you and keeps you informed.

Sales process
Price charged as quoted
On schedule
Installation quality
After sales support

System size (kW): 11

System price: $50,000

Price include the Federal Tax Credit or incentives: Yes