Office location: 5638 Jason Lee Place, Sarasota FL, 34233
02/04/2022
Fool
Bradenton, FL
The installation was flawless and professional. That is where my praise ends. I purchased whole home PVC panels, a solar water heater panel, and pool panels. I chose this company based on their assurance that the company would be monitoring my panels to maintain optimal performance. In the 3 years, I have owned solar, I had to call them to report issues. It took 2 years for a technician to arrive to check the status of my system. Since no mechanical default of the solar was noted by the technician, I was charged a service call. John is very rude on the phone. I quote "I don't know why you would be asking about that anyway!" Not one month has my electricity bill shown a refund or the minimal base charge. Yes, my electricity bill has been reduced, but it does not equal the loan payment plus the FPL bill. Followup after the purchase is frustrating and a wild chase. The office will not return calls or emails for days/weeks. My neighbor was jealous after I purchased solar and inquired from this company and several others on quotes. He chose a cheaper company and his output is more resulting in a lowered electricity bill. Now I'm envious of him! This company has a great sales team but don't be fooled. Look elsewhere.
System size (kW): 1